We're here to help
Contact Fresh Origins
The fastest way to reach us is WhatsApp. You can also use the channels below and we'll reply by email.
+91 XXXXX XXXXX · 9 AM–7 PM, Mon–Sat
hello@freshoriginsmart.com
Delivery area
Bangalore & Hosur. More cities coming soon.
Grievance & support
Customer support & grievance details to be added before launch (FSSAI / legal entity).
Common questions
Frequently asked questions
Where do you deliver?
We currently deliver across Bangalore and Hosur. Enter your pincode on any product or in the cart to check availability. If we don't reach you yet, you can join the waitlist for your area.
How do I place an order?
Add products to your cart and tap “Order on WhatsApp.” We create a secure order record and open WhatsApp with your order pre-filled. Our team confirms availability and delivery charge before anything is finalised. Online payment is coming in a later phase.
How is delivery charged?
Delivery charge depends on your area and is confirmed when we process your WhatsApp order. Orders above the free-delivery threshold (shown in your cart) qualify for free delivery.
Are your products gluten-free?
Some products are wheat-free, and our roti mix is formulated to be gluten-free. Where a product is packed in a facility that also handles gluten, we state this clearly in the allergen section. Always check the allergen block on each product page.
How fresh are the products?
We pack in small, fresh batches. Each pack carries a batch-specific packing date, shown on the pack and in your order details.
Can I return a product?
Our shipping and returns policy will be published before launch. For any issue with an order, message us on WhatsApp and we'll make it right.